In July 2021, The Flagstaff Group will be implementing a new finance and resource system to manage business transactions.
During the transition period between 30 June until 8 July 2021, Services will not be impacted but there may be delays in sending out invoices and statements.
For Customers
To ensure a smooth transition and to minimise any impact to your organisation:
- Please submit all of your orders to Flagstaff by 18 June 2021 or earlier if possible. Flagstaff will contact you if your order is impacted during this time.
- The customer statements will be sent out at the beginning of July 2021. Reprinted invoices will not be available until the new system is operating.
- Manual delivery documents will be used until the new system is operating.
For Vendors
To ensure a smooth transition and to minimise any impact to your organisation:
- The payment of vendor invoices will be suspended for a short time. Invoices received after 23 June 2021 will be processed following the introduction of the new system on 8 July 2021.
- All Vendor invoices need to quote the Flagstaff purchase order number to receive payment. Invoices without a Flagstaff purchase order number will be returned to the vendor to update before being paid.
Please ensure all your invoices are sent to Flagstaff before 23 June to avoid payment delays whilst we transition.
This new system will make the Flagstaff customer service experience easier.
All Invoices are to be emailed to [email protected].
If you have any questions, please contact Accounts Payable on Tel: 4272 0213.
