Policy Documents

Welcome to Flagstaff’s information page about Flagstaff Policies and other documents that may be relevant to the services and supports Flagstaff provides.

We would like to make it easy for you to access these resources, so we have provided references to them in this area.

Sometimes you may need additional information that is located on external websites, so we have provided links to those relevant documents.

However, the Flagstaff team would like to remind you that clicking on these links is solely at your own discretion.

Links are provided for convenience and for informational purposes only.

Please keep in mind that Flagstaff does not endorse or approve of any products, services or opinions of the linked agency, corporation, organization, or individual.

We are not responsible for the accuracy, legality, or content of the linked pages, or for any subsequent links that may be available.

If you have any questions or concerns regarding the content or policies of the external website, you will need to contact them directly.

For example, if you have questions about their privacy policy, you will need to consult their website.

Flagstaff NDIS Cancellation and No-Show Policy

Personal Information Collection Statement

Disclosure Statement for NDIS Service Agreement

Terms and Conditions for NDIS Services – Preparation and Delivery of Meals

Terms and Conditions for NDIS Services – Grounds Maintenance

Terms and Conditions for NDIS Services – Cleaning Services

Terms and Conditions for Delivery of Services Under an NDIS Service Agreement

Commercial Terms and Conditions

Website Access Terms and Conditions

Important Information on any provided external webpage links

Links are provided where other relevant documents which are located on an external website, for example the NDIS Price Guide and Support Catalogue.

If you choose to click on, use or follow a link, it is important to remember that Flagstaff provides these links as a convenience and for informational purposes only.

Any provided link does not constitute an endorsement or an approval by the Flagstaff Group Ltd of any of the products, services or opinions of the linked Agency, Corporation, Organisation or Individual.

The Flagstaff Group Ltd bears no responsibility for the accuracy, legality or page content of the link itself, the external site reached or for that of any subsequent links; and you would need to contact the external site for answers to questions regarding its content or policies (for example their Privacy Policy).

NDIS Price Guide: https://www.ndis.gov.au/providers/price-guides-and-pricing 

NDIS Support Catalogue:

Terms and Conditions
The Flagstaff Group Australian Disability Enterprise Register NDIS Provider ABN 53 000 551 575 Head Office – 254 Nolan Street Unanderra NSW 2526 PO Box 6125 Wollongong NSW 2500 T 02 4272 0222 marketing@flagstaffgroup.com.au www.flagstaffgroup.com.au