Job Overview:

As the Manager of Life Skills & Program & Support you will apply your skills, experience, and knowledge of NDIS practice standards to Manage the supports delivered to Flagstaff NDIS participants.

Building on your extensive knowledge of the practical application of the NDIS framework, and your effective networks within your sector, you will act as a professional representative of the Flagstaff group whilst further developing your quality relationships with participants, their families, and any internal and external stakeholders.

In this role you will be responsible for ensuring each participant accesses responsive, timely, competent, and appropriate supports to meet their needs, desired outcomes, and goals. 


  • Develop and manage innovative strategies for the delivery, promotion and sustainability of NDIS support programs in compliance with the Flagstaff Group Strategy & business plan;
  • Ensure that all participants are accessing supports that are responsive, timely, competent and aligned to meet their needs, outcomes and goals as outlined in their NDIS plan;
  • Manage & oversee the multiple teams across varying locations;
  • Work collaboratively with your Executive Manager & Flagstaff divisions to engage and maintain supported employment, ensuring that each participant’s support needs are met;
  • Roster staff efficiently to enable NDIS supports to be provided to participants without interruption throughout the period of their service agreement; 


  • Thorough knowledge of the purpose, philosophy and principles of the National Disability Insurance Scheme (NDIS) and the ability to adapt practical knowledge of service delivery of the Flagstaff programs offered under the NDIS;
  • Current NSW Drivers Licence;
  • Tertiary qualifications (Certificate IV or higher) relevant to the role or the Disability Sector;
  • High level literacy and computer skills, specifically in relation to the Microsoft Office suite of programs
  • Able to provide evidence (on commencement and at mandated intervals) NDIS Worker Clearance;
  • Able to provide evidence (on commencement and at mandated intervals) Covid- 19 Vaccination Records;
  • Able to provide National Police Check & Working with Children Check;

Interested applicants:

Send a cover letter addressing the criteria above along with your resume to People and Culture team [email protected].

For further information, please contact our People and Culture team @ 02 42 720212.  (Applicants who do not address the selection criteria will not be considered).

Applications close: Thursday, 18th May 2022

At Flagstaff we believe in performing to the best of our ability for the good of the team and our customer.  We celebrate a culture of helping others and maintaining a positive ‘can do’ attitude and where our behaviours are underpinned by our values.  We offer our staff opportunities for career progression and salary sacrifice opportunities to permanent staff.

An Equal Opportunity Employer, the Flagstaff Group Ltd is a Supported Employment Enterprise funded by the Australian Government and self-funded through our social enterprise, grants and investments. The successful applicant will be required to undertake a National Criminal History, NDIS worker Clearance, First Aid & CPR Certificate and Working with Children Check.