Administration Support Officer – Fine Foods The Position We are currently seeking a highly motivated individual to join our Fine Food Division. This role will suit someone who is highly organised, has a strong attention to detail and can work independently. As our first point of contact for customer enquiries, your acquired product knowledge and helpful attitude will build trusting relationships with our customers for the ultimate Flagstaff experience. This is a fast-paced environment, previous administration skills are required and having knowledge in the Food Industry will be highly regarded. Daily you will be interacting with clients and stakeholders, you will have a strong focus on delivering exceptional customer service, have a keen eye for detail and be a great problem solver, as no one day is the same. This is a great opportunity to work alongside our experienced team to establish your career with a growing reputable company. Key tasks include: Provide excellent customer service to potential and existing clients; Ability to demonstrate production planning, sales enquires, input sales orders and customer invoicing; Maintenance of Accounts Receivable and Collection of Customer Debts Coordinate and prepare run sheets for customer deliveries Customer Sales in Fine Foods Shop Liaison with suppliers Respond to and accurately document customer feedback in compliance with the Flagstaff Group Quality policy and procedures; The ideal candidate will be: Someone who shares our core values – Support, Include, Lead and Celebrate A team player with excellent communication skills A detail orientated person Possess excellent data entry and computers skills including Microsoft Office Experienced in high workload administration Interested applicants: Please send a cover letter & resume addressing the criteria and answering the following questions, to [email protected] or apply through seek or hit apply now. Download the job description here. For further information, please contact our People and Culture team @ 02 42720 222 (Applicants who do not address the selection criteria and the above questions will not be considered). Applications close: Friday 4th December 2020 We are looking to fill this vacancy immediately and will be interviewing as suitable candidates are identified. An Equal Opportunity Employer, the Flagstaff Group Ltd is an Australian Disability Enterprise funded by the Australian Government and self-funded through our social enterprise, grants and investments. If successful prior to commencement you will be required to have a criminal record check and Working with Children Check that is no greater than 12 months old.