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Customer Service Officer

By Flagstaff Monday, 10 Dec 2018

Customer Service Officer

Customer Service Administrator – Permanent Part-time

Flagstaff’s purpose is to create meaningful employment for people who face barriers to work as a result of a disability. The Flagstaff Group is a supported employment enterprise that competes both in the world of business and brings social benefits to our employees and the community.

This busy commercial unit of Flagstaff – Fine Foods deliver meals to both retail and wholesale clients across NSW, Queensland & the ACT with a wide ranging menu. An opportunity now presents for an energetic and alert administrator seeking purposeful work.   In this key customer service support role, you will act as the middle man between production, dispatch and front of house for the division.

The production team will depend on your adept communication and attention to detail, processing orders – your accuracy is vital. As the first point of contact for enquiries, your acquired product knowledge and helpful attitude will build trusting relationships between customers for the ultimate Flagstaff customer experience.

Success Indicators:

  • Imaginative – contribute your ideas – “How can we do better?”
  • Customer focus – Product knowledge & capacity to spot customer needs
  • Ambitious – an interest in establishing yourself with Flagstaff
  • Task orientated, goal focused and results driven
  • Super strike rate – Accuracy and attention to detail

If you’re looking for security with a growing organisation and this sounds like you, and then we’d love to hear from you. Please submit your CV and cover letter to by the 21st December.

Position Description – Customer Service Officer 

An Equal Opportunity Employer, the Flagstaff Group Ltd is a Supported Employment Enterprise funded by the Australian Government. The successful applicant will be required to undertake a National Criminal History Check.

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