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Convention Program
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Reach for the Stars brings together key industry and business experts to explore how the strata industry can set new benchmarks.

Position your business for growth and the challenges that lay ahead. Sessions on strategy, staff recruitment and retention, and corporate performance, focus on the future for the industry and its suppliers.

This year’s convention also features three concurrent streams...

Stream A
Features guest speakers on creating star performers, getting the best from your staff and managing performance.

Stream B
Looks at leadership, business planning and strategies to create a stellar business.

Stream C
Has been designed for Owners Corporations and features presentations on common property and meeting management.

But it's not all about work...

Dine and dance with the stars...

Join your friends at our informal and formal dinners on Friday and Saturday nights.

Friday night’s informal dinner has a ‘Gangsters and Gals’ theme. Come dressed as your favourite ganster or gal and enjoy a night of fine food, fun and dancing.

This year’s music features the Junk Band.

Expect the unexpected! These "virtuosos of the bizarre" create a live stage experience that must be seen and heard to be believed. Witness fire, illusion, passion, irreverent satire, singing saws, flying chooks and musical mayhem.

Wielding guitars, ukuleles, a sousaphone, a phono-fiddle, garbage cans and metal sinks, these rhythm magicians are sure to rock the casino.

(Dinner is sponsored by Havencab)

The formal dinner and ISTM Annual Awards on Saturday night is an event
not to be missed.

This year’s theme is ‘big band at the casino’ with performances by John Morrison and his band.

Dust off your black tie and evening dress and join us on the terrace at 7.00pm for cocktails and canapés followed by a three course meal and drinks in the grand ballroom at Star City Casino.

(Dinner is sponsored by Commercial Cleaning & Caretaking and Windowline)

Formal dress is essential as is a sense of humour and dancing shoes!


	PRE-CONVENTION PRINCIPAL'S FORUM Thursday 16th October
	Swing at the Stars… This year’s golf day will be held at Moore Park Golf Course. Join us for a relaxing 18 holes of golf followed by drinks in the clubhouse. Registration is at 11 and tee off at 12 pm with light lunch and drinks served mid-way at the patio bar.Catch up with friends on course or make new contacts in a relaxed, informal atmosphere. (Golf is sponsored by BPS Strata Maintenance) Golf carts available on request at an additional $50 for the day. Please note that a limited number of carts are available. Meet the Stars… If you’re a licensee or principal of a strata agency or supplier business, join your peers at the Prinicpal’s Forum. Start the day with a relaxing round of golf, followed by the forum and dinner at the club house. The Principal’s Forum canvasses issues and strategies for the industry from a supplier and licensee perspective. Transport to and from Star City can be arranged by request. Please contact Erin Smith to discuss your requirements.

DAY ONE CONVENTION

Friday 17th October

8.45	Registration & coffee
9.00	Opening remarks from the Chair
9.15	Challenges for the industry Linda Burney Minister for Fair Trading
9.45	Keynote Address Gold, gold, gold stars! Laurie Lawrence
Morning tea
11.30	Predicting the Future Phil Ruthven – IBIS
Lunch
2.00	Star Performers - Finding great staff - What skills shortage? - Managing performance	Stream A
3.30	Managing your Stars - Gen X and Y on the job - Rewarding performance - Creating career paths
2.00	Be the Star - Creating great leaders	Stream B
3.30	Meteors - Managing risk - Avoiding crises

DAY TWO

LOT OWNER'S FORUM

Saturday 18th October

8.30am to 9.00am	Registration & Coffee
9.00am to 9.10am	Welcome and introduction from Jackie Zelinsky (GM ISTM) and Stephen Goddard (President OCN)
9.10am to 10.30am	Meetings, Meetings, Meetings – Running a meeting for lot owners - Presented by Richard Holloway
10.30am to 11.00am	MORNING TEA
11.00am to 12.00pm	Uses and abuses of Common Property – Panel Presentation chaired by Owners Corporation Network – Stephen Goddard

DAY TWO CONVENTION

Saturday 18th October

9.00	Stellar Marketing Strategies - create a leading brand	Stream A
10.00	Advertising & Public Relations -the do’s and don’ts of advertising and public relations
9.00	Seeing Stars - driving a vision - creating organisational change	Stream B
10.00	Burn Brightly - good health is good business
Morning Tea
11.00	When worlds collide Stephen Goddard
Lunch
1.45	Ethics Jackie Zelinsky
Afternoon Tea
3.00	Plenary Session

For further information please contact ISTM (02) 9904 8499 or email convention@istm.org.au

Institute of Strata Title Management Ltd ABN 74 001 767 997